Many overseas Pakistani friends are still not aware how to register complaints on Citizens Portal.
Please click below link to access the page;
https://web.citizenportal.gov.pk/
Then click New Citizen/Member (on the yellow bar)
A new page will open (Select overseas Pakistani)
Please fill the form and check the box ( I agree to the terms and conditions)
check the CAPCHA box (I am not a robot)
Next click REGISTER on the green tab
It will take you to the next page;
You need to verify your email address by clicking VERIFY;
Enter the CODE sent to your email address;
It will take you to your profile page, from here you can edit you profile in needed, submit complaint, give suggestions or read tutorials by clicking appropriate tab on the left bar.